We are excited to announce that the Poltergeist subdepartment will be moving from Community Management to join Technology & Development!
These changes will establish closer communication between the playerbase and our Developers, and it will increase transparency with players regarding valuable core aspects of the server. We will be making some large backend changes over the next months to adjust how we handle suggestions. This will increase the efficiency and communication in the team. As a result, this new system will also decrease the wait times for suggestions to receive an official decision. Effective immediately, we will no longer be sending out initial responses to suggestions to accommodate and match these changes, as well as creating a smoother and simpler system for us to work with.
We will also be making some changes to how we gather feedback and suggestions, such as slightly raising the amount of AC received from filling forms out, working on shortening forms, sending out broadcasts in-game when forms are released, and using new methods to gather statistical data. We can't wait to see the effect these changes have and how the Poltergeist team grows with them!