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account reset

adigc

New Magician
#1
Hi, i just reset my account and i’ve been waiting for around a half hour or so to join back since it says they are still makinf some changes to my account. is this a normal wait time?
 

gospojken

Professor
Staff
Minecraft IGN: gospojken
Dark Follower Staff Phoenix Serpent Vampire Wizencouncil Sr. Prefect Store Manager
#2
Hello @adigc,

I am sorry to hear you are experiencing this! We are currently looking into the issue and we hope to be able to fix your issue quite soon. We can provide you with an update as soon as we know more. Thank you for being patient!

Best regards,
gospojken
 

gospojken

Professor
Staff
Minecraft IGN: gospojken
Dark Follower Staff Phoenix Serpent Vampire Wizencouncil Sr. Prefect Store Manager
#3
Hello again @adigc,

The issue should be resolved now, apologies for any inconvenience this has caused. Should you have any further issues, please do let us know!

Have a great day!

Best regards,
gospojken