I will start this off by saying the May the Fourth event is amazing. I really enjoy the quests and different games added in for it. The rewards are great as well. However, I was very frustrated on how it was released and the lack of communication that took place. The trailer was released the morning of the fourth and it said "Coming Soon". I know I am not the only one that expected it to be released that day. For one, it is implied that it will be released on the fourth. I had plans that day but was willing to put them on hold to experience this event with my friends. Every time someone asked in chat when the event would be released we were told "soon". I do not know what the staff team's definition of "soon" is but Merriam-Webster states
Definition of soon
1: without undue time lapse : BEFORE LONG /soon after sunrise
2: in a prompt manner : SPEEDILY /as soon as possible / the sooner the better / no sooner said than done
Synonyms:
There were 30+ players waiting in the great hall on that day and the days that followed. I could have been doing other things, which I now know I should have. I understand there are situations where the testing of the event hasn't been completed or that there are bugs that need to be fixed. I do not understand why no one could simply say "The event will not be released on this day" at some point throughout the day. If there are bugs that need to be fixed, there is a point where the people fixing them should know that it will not be ready "soon" and should tell the players that are just standing there and waiting. It would be great if there was an actual time set for release but I understand deadlines are hard to keep on this server due to bugs and unforeseen issues. All I am asking for is statements like "It will not be available today", "It will not be available for at least (insert amount of time)". Not doing this makes the staff look like they do not have any regard for our time and are taking advantage of our patience. While I know this is not the case the perception is still there.
Definition of soon
1: without undue time lapse : BEFORE LONG /soon after sunrise
2: in a prompt manner : SPEEDILY /as soon as possible / the sooner the better / no sooner said than done
Synonyms:
There were 30+ players waiting in the great hall on that day and the days that followed. I could have been doing other things, which I now know I should have. I understand there are situations where the testing of the event hasn't been completed or that there are bugs that need to be fixed. I do not understand why no one could simply say "The event will not be released on this day" at some point throughout the day. If there are bugs that need to be fixed, there is a point where the people fixing them should know that it will not be ready "soon" and should tell the players that are just standing there and waiting. It would be great if there was an actual time set for release but I understand deadlines are hard to keep on this server due to bugs and unforeseen issues. All I am asking for is statements like "It will not be available today", "It will not be available for at least (insert amount of time)". Not doing this makes the staff look like they do not have any regard for our time and are taking advantage of our patience. While I know this is not the case the perception is still there.