Trouble connecting

[moomin]

Hello! I haven't been on the server in a long while, and I've just decided to come and play again.
Unfortunately, I've been having a lot of trouble connecting to the server. The "loading terrain" stays up for about 10-20 seconds, and promptly disconnects me. I've managed to join once, but once I tried to get into the Hogwarts world from spawn, it loaded for a while and then disconnected me.
I've tried a number of things - switching to different versions, restarting my computer, turning down render distance, using "prompt" for the resource pack, and disconnecting and reconnecting from my wifi. I really don't know what else to do. Is anyone else having this problem? Is it being worked on to get fixed?
Thanks xx

 

[Aurora]

Heya

Try going to the FAQ here for help

 

[moomin]

Heya

Try going to the FAQ here for help

I have, nothing on there has worked. I've tried basically everything. Do you know if this issue is being looked into? It seems like a lot of people are having it. I have really good wifi, as well, so I'm really confused as to what exactly could be going wrong on my side.

 

[Alexis_Carstairs]

I apologize for the belated reply. Do you know if you have this issue only at certain times?